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Techniques of the Week                                                             For The Before, During, and After the Sale.

12/3/2013

9 Comments

 
Salutations,

This is my second iteration of “Techniques of the Week” which is an ode to simple writing and marketing techniques that can be used immediately with measurable results in the Before, During, and After of your sales process.

With that said, lets venture chronologically…

The Before: Would you like a cookie?

The “Would you like a cookie?” technique fits well with my last post on habits. As it is a way to turn prospects into habitual users of your product.

How is it done?

            Simply.

            Just give incentives for prospects to come in and receive something for free. This could be a free service or product, like a cookie. In your marketing, advertise your free cookie for prospects to come in with the advertising code, flyer, or however you track you ads. Once they come in, give them your 5 star service and the free cookie.

            What’s more?

            After you have given them the 5 Star Treatment and your free cookie. You offer them a second free cookie to come in again the next week.

            When they come in again the following week, do it again and involve their friends. And continue this until they come in again and again without any prompting by a free cookie.

            Accomplish this. And you, my friend, have won yourself a habitual customer.

* Would you like a cookie? – Wean the customer as a habitual customer… free “X”… do this, free “X”….. do this, free “X”….and finish off with 2x free “X”.

The During: The “Hey! How are ya.”

            The “Hey! How are ya,” is an effective technique for people During the sale who are interested in your products, but have been too busy, distracted, or just have completely forgotten. It’s a reminder to see if they are still interested and is short and sweet enough to get a response as it goes to them personally.

* The “Hey! How are Ya”.– I saw that you missed my last email, but I was wondering if you were still interested in “X”.

The After: The Charity Vote

This technique is used at many places after you shop. They ask:

Would you like to give a dollar for X and Y Charity Today?

            You say, “yes, why not?”

And it can now be yours. All you need is find a charity with a cause that you and the community that your business serves, supports. This will bring goodwill to your business and build the community around your products and services.

* Charity Vote – Buy “X” amount and “Y” amount will be given to charity

There you are. 3 simple techniques for the Before, During, and After of your Sales Process that you can use to build your business with a charitable community, and remind them to become habitual customers.

9 Comments

Writing the Best Damn Sales Letter!

11/20/2013

4 Comments

 
Picture
My tea this morning was a bit pessimistic.
General Ad Guidelines
·         Key Marks –

o   Grab Attention Immediately and never let go

o   Inspire reader to do one thing and one thing only

o   Give Sales Pitch (Mafia Offer)

o   List benefits and beneficiaries

o   Orient theme of letter to your free info products and your business

Sales Letter Guidelines (Ensure to list the value of the report)

         Key Marks –

o   Grab Attention Immediately and never let go

o   Inspire reader to do one thing and one thing only

o   Give Sales Pitch (Mafia Offer)

o   List benefits and beneficiaries

           § Benefits – don’t explain how problems are solved, but what you solve

         3 Parts

o   Headline – Shocking and gripping

           §  ID Target

           §  EX:  7 Compelling questions…. Or 101 ways to….

o   Body

            §  State Problem (Emphasize)

            §  Stir up Problem

            §  Paint Hopeful Picture

            §  Outline Solutions

            §  Answer Objections
                      
                    + Proof – Brilliant discovery or to avoid a terrible mistake (Testimonials)

o   Conclusion

            §  Give Mafia Offer

            §  Create Call to Action

            §  Post Secondary note

         Tips

o   Tell them why you’re making the offer

o   Write the way you would if you were talking or giving a sales pitch

o   Use Sub-headlines

o   Use Quotes

o   Tell Stories


4 Comments

How to use these Info-products for Before, After, and During the Sale to increase your sales and turn your prospects into Champions for your business.

11/5/2013

1 Comment

 
What is an Info-Product?

An Info (Information) Product is any useful information that is sold, haggled, or given away through media such as books (EBooks), newspapers, radio (podcast), television (YouTube), websites, and social media. They can be created for anyone or anything in any industry or niche, but is best made when providing solutions to problems in a “How to” format.

Below is an example of three useful Infoproducts that can be used in the Before, During, and After of your sales process.

The Before: The Consumer Awareness Guide

                A Consumer Awareness Guide is a large booklet that can be as broad as to explain your industry, to as narrow as to what your product is, how your prospect can use it, and its best practices. It is an in-depth look at what you do, how you do it, and why it’s the best way.

               The whole purpose is to get your consumer aware of your industry, your business, and your product. This way they will have a better understanding and look to you as their expert when trying to buy services and products from your industry.  

  • Ranges from 5 to 20 pages
  • Indirectly sells products and promotes company
  • Educational tool to increase customer awareness of your products, services, and industry
  • Adaptable to Websites, Hard Copy, and other Dynamite Copy


* Consumer Awareness Guide – piece of Dynamite Copy used to promote unknown and new/complicated products and services by teaching the consumer how they work, how to use it, and how it can affect their lives. Effectively positions your company as the expert in your industry.

The During: Frequently Asked Questions Pamphlet

                The Frequently Asked Questions Pamphlet is just like the one companies use on their websites, but can be used in all your sales material or as a leave behind to answer any questions that people may have forgot to ask while you were there.

                 It is a collection of the most frequently asked question customers ask you, but can even include questions that customers don’t ask, but would if they had expertise in your industry. It’s a great way for people to get the answers to questions they have without having to ask you or a sales rep, and allows you to leverage yourself as an expert in your industry by answering the questions or concerns they have before they even know they have them.

  • Ranges from 5 to 20 pages
  • Adaptable to Websites, Hard Copy, and other Dynamite Copy
  • Become expert of your industry, field, or product by answering your prospects questions 

* Frequently Asked Questions Pamphlet - Make yourself an expert of your industry, field, or product by answering your prospects questions before they even ask them

.
The After: The Tips and Tricks Newsletter

                Once your client has your product, keep them updated with best practices of your product, events and stories around your product, and other tips and tricks that they will find useful in using your product or understanding your industry with a Tips and Tricks Newsletter.

                Having a monthly newsletter (e-newsletter) that periodically updates your customers is a useful tool to keep clients interested in your company and what you do. It is even a useful tool for you to keep track of your marketing as you set a list of what you want to include in your newsletter each month to include one feel good story, three tips and tricks, and other information that your clients will find useful.

  • Ranges from 1-10 pages
  • Keeps Customers involved in your company
  • Builds relationships and awareness of your company (they think of you when they want to buy from your industry)

* Newsletter – combination of Articles, Updates, and Info-Product, used to keep customer interested in your company and what you do

1 Comment

Techniques of the Week

10/30/2013

3 Comments

 
Picture
Techniques of the Week
for

Before, During, and After 
the sale.



Hello there,

This will be my first iteration of “Techniques of the week” which is an ode to simple writing and marketing techniques that can be used immediately with measurable results in the Before, During, and After of your sales process.

With that said, lets venture chronologically…

The Before: The Mafia Offer

This technique is known as the “Mafia Offer”, as it is an offer that any qualified lead for your business just cannot refuse. It can be as simple as a free gift for calling, registering, or whichever “call for action” that you choose. These free gifts can be:

·        Info-products - Free Report/Newsletter

·        Merchandise – Shirt/Mug/Keychain

·        Free Trial – Give a demo of what it can do for them

·        Great Deal/Offer – Discounts, Upsells (Buy basic package and upgrade for free), or Double your                                                            moneyback-gurantee (Risk-free)

·        Service/Product – Come in now for first session and get second for free

The whole point is to entice your qualified lead to try it so you can build the relationship for a sale. You can even Double your chances by offering a second mafia offer for contacting you IMMEDIATELY. This will motivate your lead to fulfill the call to action. 

* Mafia Offer – You will not be able to refuse, as the deal is too good to be true… but it is.

The During: The Upsell

The infamous “Upsell” technique, this technique is used after you have an interested lead who is willing to buy a basic package, but needs an incentive to buy the premium. This can go as far as offering many of the things in the list above to offering more such as preferential schedule, rewards’ programs, and Exclusive discounts, deals, etc. The purpose is to build a relationship with the lead and create loyalty to each other. 

* Up sell – If you upgrade to this you will get “X” for free and receive more “Y”.

The After: The Morning After Breakfast

This is called the “Morning After Breakfast” Technique. After you have given your mafia offer and “upsold” them to the premier package, you show your gratitude to your customer for choosing you to provide them your service and product. This can be as simple as a mailed “Thank You” Note or a dinner on you.

* Morning After Breakfast – Make your customer breakfast in bed or a rose to cement their loyalty to you.

And there you have it, 3 simple techniques to build relationships with your leads from start to finish. For more techniques, examples, or questions, simply follow my blog and you will have it. Simply, easily, and with posthaste.

Cheers,

L. Thomas
3 Comments

Professional Blog

10/23/2013

1 Comment

 
My name is Lucas M. Thomas. I am a professional writer & self- made SEO copywriter graduating from Arizona State University’s W.P. Carey School of Business. I have knowledge in management/team building (Local to International), entrepreneurship/small business, and direct response and SEO marketing. I am learning Chinese and am an avid believer in General systems theory, and love a good joke.

This blog is an outcropping of my desire to create value for others through dynamite content. It will expand to cover Professional Writing in different industries, Direct Response Marketing, Professional Skill development, and good humor which brings us together for a great laugh (the essence to life). Below is a bullet list of what content will revolve around and who will benefit the most from it.

Foremost –

·        SEO Copy writing/Marketing/Business Blog (Weekly - Biweekly)

o   Professional Writing/Marketing Blog for different industries

§  Business professionals/Owners, Professional Writers, and Clients

Second-most –

·        Professional Skills Development Blog (Weekly – Biweekly)

o   Management Techniques from Time Management, Team building,

§  Business professionals/Owners, Professional Writers, and Clients

Third-most –

·        Good Humor (Weekly)

o   Self-Published Cartoon Comic or Internet found good humor

§  Everyone

Why?

Because life’s mistakes can be avoided if someone makes them for you. Because building from one another covers more ground in one day than one man can in a thousand. Because we all come from the same origin, but have taken different angles to it, making for miscommunications and mishaps.

And these miscommunications make me want to connect people and communicate the value we make for each other through the media we use.

How?

I will make a promise to update with dynamite content weekly to biweekly. This will allow for better content that serves my subscribers, and gives them ample enough time to read and comment on my material.

Overall, welcome to my blog and enjoy the ride.

L. Thomas 

1 Comment
Forward>>

    Author

    Lucas Thomas, professional writer, entrepreneur, and business owner. 

    Blogs to keep others up-to-date on new ways to develop your writing, business, or time. 



    Updated Every Thursday.
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Behind LT Copywriting

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Lucas Thomas.
 
Professional Writer. 
        +
Professional Editor.
         =  Professional  Copy.

        
    
                 I have been a professional writer for the last five years. Never thinking to become one until after receiving my very first writing project from my friend.
                 I didn't even want to do it because I didn't have the time. But as the story goes, he made me an offer I couldn't refuse. And on that day I fell into a job I knew would become my career.

For more... See my ABOUT ME!